At Sheffield Steel Systems LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services through the website sheffieldafrica.com.
Please read this Privacy Policy carefully to understand how we handle your data. By accessing or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information: When you use our services, we may collect personal information such as your name, email address, phone number, postal address, and other identifiable information.
Usage Information: We may collect non-personal information about your use of our website and services, including but not limited to your IP address, browser type, operating system, and browsing behavior.
Cookies: We may use cookies and similar tracking technologies to collect information about your online activity on our website. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We may use the information we collect for the following purposes:
To Provide Services: We use your personal information to provide the services you request and to improve and customize your experience.
Communication: We may use your contact information to send you important updates, newsletters, and promotional materials. You can opt out of these communications at any time.
Analytics: We may analyze usage data to better understand how our website and services are used and to improve our offerings.
Marketing Emails, Campaigns and Pop-ups
To understand which of our marketing is useful, we collect a small amount of information when you respond to it:
Campaign cookie (campaign_touch): When you reach our website through a link in one of our emails, adverts or offer pages, we set a cookie that remembers which campaign brought you here. It lasts for 90 days. If you then send us an enquiry or quote request, we use it to see which campaign led to it.
Pop-up cookie (popup_exposure): When one of our pop-ups could appear, we set a cookie that records whether you saw it or were part of a small group that was deliberately not shown it, so we can tell whether the pop-up helps. This is a session cookie and is deleted when you close your browser.
Newsletter opens and clicks: Our newsletters may contain a tiny image and tracked links. These tell us, approximately, whether an email was opened and which links were clicked. Open figures are approximate, because many email apps load images automatically. We use these figures to improve our newsletters, to group subscribers by how recently they have clicked a link, and to stop sending to people who no longer read them.
You can unsubscribe from our newsletters at any time using the link at the bottom of every email, and you can block or delete cookies in your browser settings.
Sharing Your Information
We may share your information with third parties under the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who help us operate our website and provide services.
Legal Requirements: We may disclose your information if required by law, court order, or other legal processes.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures can provide absolute protection.
Your Rights
You have certain rights regarding your personal information, including:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
